Seamless, Effective and Professional - A HUGE thank you to Helen and the team for providing transport to our nurses professional development weekend. The Silver Cloud team went over and above in ensuring delegates arrived... read more safely despite delayed flights etc. The whole process was seamless and professional and we felt safe knowing our nurses were in good hands. We can highly recommend this service and wish Silver Cloud Tours and Transfers all the best in their endeavors.

  Simply Superb Luxury Touring Services with Loads of Charm, Pampering and Knowledge - Our small group of four had two amazing days in Wellington and its environs guided by Helen, the owner of Silver Cloud Luxury Tours. Helen is creative, flexible, funny,... read more helpful, relaxed and so knowledgeable about all that fabulous Wellington has to offer. As a lifelong resident of Wellington, she knows and loves Wellington's every nook and cranny. Her vehicle was pristine and thoughtfully stocked with water, tissues, mints, etc. She worked tirelessly to ensure that every detail of our time together came off flawlessly. We spent one delightful afternoon in the wine country just outside of Wellington where we had a killer lunch at the gorgeous Poppies Vineyard, tasted yummy chocolates at Schoc Chocolates and sampled delicious olive oils at Olivo. Whatever your particular interest or interests, Helen will craft an utterly memorable time in Wellington for you. She also has special capabilities and expertise for disabled travelers. You cannot go wrong with this gem of a company lead by its star owner, Helen!

  Absolute top service Friendly informative professional service Going the extra mile Nothing too problematic for Helen and Mark Would absolutely recommend them to anyone in the Wellington... read more region and all things airport transport and transfer

  Best Day of our 3 weeks in New Zealand -- Wine Tour of Martinborough with Silver Cloud Luxury Tours - We booked a full day, customized Martinborough Wine Tour with Silver Cloud Luxury Tours. Helen, our guide and owner of the company, delivered an incredible experience. She set the Platinum... read more standard for service, friendliness and knowledge. I'm afraid we're spoiled for life now. It was the best day we had in New Zealand and we had some very amazing days there.

She left nothing to chance. She asked about our wine preferences and customized the tour to suit them. Her spotless MB van was directly imported, had extremely comfortable "captains chairs", road well and was well stocked with various drinks and snacks. The multiple sunroofs were a delightful and unexpected addition to the experience. Her family is in the wine business and she was greeted as an old friend at all the wineries we visited. She arranged for several wine tours, not just tastings. She knows Peter Jackson personally so, when we stopped at lovely parks for pictures and drove over the Rimutaka Ranges to Martinborough, she pointed out many places that were used for filming scenes of Lord of the Rings and the digital effects studios that remain. She tells great stories. She dealt with a sudden, unannounced bridge closing with aplomb.

Our first stop was Schubert Wines where Kai explained each of the broad selection of wines we tasted. We bought a lovely, unusual Rose. We had an excellent wine tasting and an exquisite lunch with Toby at Tirohana Estate. Lucy at Murdock James estate devoted an enormous amount of time to us. Her passion showed in her explanation of growing grapes for good wines and dealing with Mother Nature's vicissitudes. We finished at Te Kairangi Estate where we sampled several delicious whites and reds and bought two of their red Reserve wines. Interspersed with the winery visits were multiple breaks for coffee and snacks and shopping. She made extra stops for us to replace items we had lost previously during our travels.

Even at the end of our long day of touring, she was still smiling and helpful. We were flying out of Wellington airport the next day and it is under construction. She tracked down the new location and instructions for checking in with our airline so we wouldn't have any surprises. And, it turned out that she was good friends of and neighbors with the owners of Acorns B&B, where we were staying (also great)..

Overall, not only was this an unbelievably good tour but we have never been so well taken care of. I cannot recommend Silver Cloud Luxury Tours highly enough.

  Wonderful Day in Wellington! - Three of us were on a Celebrity cruise and wanted a tour of Wellington. We didn't want to do a ship excursion, but we were willing to share a... read more minivan with others. Then we found Helen and we were able to do a private tour and what a wonderful tour it was! She suggested an itinerary and she was just fine with us modifying it slightly. She took us to all of the highlights in Wellington including the Cable Car in Kelburn, Mt Victoria Lookout, Weta Workshop, St Paul's Church, Te Papa Museum (we loved the Gallipoli Exhibit and the Marae). We had lunch at the Roxy Theater which is a lovely art deco building. Helen was an excellent guide, providing lots of information about Wellington and she was always willing to answer our questions. She also added personal touches to the tour: bottles of water, tissues, mints and a "sweet" surprise when she dropped us off at the ship. It was obvious that Helen loves and is very proud of her city! I would recommend her tour to anyone who will be visiting Wellington! Thanks again, Helen, for a great day!

  Amazing service with love. Helens service exceeded my expectations. She was very helpful, patient, organised some extra service and adding to this, she can tell intersting stories.

  Great day in Wellington with Helen!! - Our group of 9 arriving on the Celebrity Solstice in November 2017 had a fantastic tour of Wellington with Helen in a very comfortable van. We saw the highlights... read more of the city and had a great lunch at the newly renovated art deco Roxy Theatre. We also had a tour of the WETA studios. Helen had a great knowledge of her city and a wonderful and engaging personality. We had a great day.

  Martinborough Wine Tour - Party of 5 adults looking around the great vineyards of New Zealand...what could be better? Our day trip was made better by having Helen from Silver Cloud be a... read more tour guide. She was fantastic. Very knowledgeable about the region & history. Her little stories kept us all enthralled. She was able to re-adjust our tour when time got tight due to our over stays in the wineries. (Sorry Helen). We can highly recommend Silver Cloud Luxury Tours....Best tour we've ever been on.

  I went to NZ North Island for a tour and had a couple of days free to explore the region. I came across this amazing tour which I could do... read more as a solo person. Helen oozed enthusiasm with her knowledge of Wellington / Martinborough Region. I recommend this tour to anyone visiting the region. Helen made my tour of exactly what I requested and I felt completely relaxed in her company. Thank you so much Helen and will promote you to anyone I know going to Wellington.

  Martinborough in one day - We had one day in Wellington on a cruise ship and wanted to maximize our day visiting wineries in Martinborough. We were lucky enough to find Helen with Silver Cloud... read more and it was a perfect day!!! She's incredibly informative about the wine industry in general having grown up around it and her passion and knowledge truly made the day a perfect 10. She helped us pick the best wineries to explore and peppered the day with great stories about the history of the area and personal anecdotes that really made it more special. We saw a larger group from our ship coming in to one of the stops and they didn't get a quarter of the special attention and experience that we did. Due to bad weather our port visit was delayed by a day and on very short notice Helen made changes to accommodate our group which really blew us away. If you're considering a tour here (wine related or otherwise) there is no better hostess!